Terms of Use
Last updated: February 2025
These Terms of Use govern your access to and use of SimRoster's website, application, and related services, including any content, features, and functionality we offer. By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms in their entirety, you must not access or use our services. We recommend that you read these terms carefully and keep a copy for your records.
1. Acceptance and Eligibility
By creating an account or using our services, you confirm that you have read, understood, and agree to these Terms of Use and our Privacy Policy, which is incorporated by reference. You must be at least 13 years of age to use our services. If you are under 18, you should use our services only with the involvement of a parent or guardian. You represent that you have the legal capacity to enter into a binding agreement and that you are not prohibited from using our services under applicable law. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.
We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website or through our application. Your continued use after such posting constitutes acceptance of the modified terms. If you do not accept the modified terms, you must stop using our services and may close your account. It is your responsibility to review these terms periodically for changes.
2. Description of Services
SimRoster provides a subscription-based service that allows users to simulate an airline pilot career in a flight simulation context. Our services include access to themed airline content, routes, briefings, progression features, logbook and PIREP functionality, and related tools as described on our website and in our application. The scope and availability of features may change over time. We do not guarantee that any particular feature will remain available indefinitely. We may add, remove, or modify features with or without notice.
Our services are for entertainment and simulation purposes only. They are not a substitute for real-world training, certification, or professional advice. You are responsible for your use of our services and for ensuring that your use complies with all applicable laws and regulations. We do not provide any real-world aviation training, and nothing in our services should be relied upon for operational or safety decisions in real aviation.
Access to the service may require a compatible device, internet connection, and an up-to-date browser or application. We do not guarantee that the service will be compatible with all devices or operating systems. You are responsible for obtaining and maintaining any equipment or services needed to access SimRoster. We may from time to time make available beta, preview, or experimental features; such features are provided "as is" and may be discontinued or changed without notice.
3. Account Registration and Security
You may need to create an account to access certain features. You agree to provide accurate, current, and complete information during registration and to update such information as necessary so that it remains accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials or from unauthorized use of your account.
We may suspend or terminate your account if we believe you have violated these terms or for any other reason at our discretion. You may close your account at any time through your account settings or by contacting us at hello@simroster.com. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
4. Subscription, Pricing, and Payment
Certain features require a paid subscription. Subscription plans are offered at $4.99 per month or $59 per year. Pricing is subject to change at any time and may be raised or otherwise modified without prior notice. Payment is processed by third-party payment providers. By subscribing, you agree to pay all fees associated with your chosen plan in accordance with the payment provider's terms and our billing policies. You are responsible for any taxes that may apply to your subscription in your jurisdiction.
Subscriptions renew automatically unless you cancel before the end of the current billing period. You may cancel your subscription at any time through your account or through the payment provider's portal. Cancellation will take effect at the end of the current billing period. You will retain access until the end of that period. We do not provide refunds for partial periods or unused time after cancellation.
4.1 No Refunds
All fees paid for subscriptions are non-refundable. We do not offer refunds for any reason, including but not limited to: partial billing periods, unused subscription time, cancellation of your subscription, change of mind, dissatisfaction with the service, or failure to use the service. This no-refund policy applies regardless of how much of the subscription period you have used. By subscribing, you acknowledge that you have read and understood this no-refund policy and that you will not be entitled to any refund once payment has been processed. The only exception is where a refund is expressly required by applicable law in your jurisdiction; in such cases, your statutory rights remain unaffected. If you have any questions about billing or cancellation, contact us at hello@simroster.com before subscribing.
If payment fails, we may suspend or terminate your access until payment is received. We may change our subscription offerings, pricing, or billing practices at any time without notice. Continued use after a price change constitutes acceptance of the new price for subsequent billing periods.
5. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services to violate any law, infringe the rights of others, transmit harmful or malicious content, attempt to gain unauthorized access to our systems or other accounts, interfere with the operation of our services, or use our services in any way that could damage, disable, or overburden our infrastructure. You must not use our services to harass, abuse, or harm others or to distribute spam or unsolicited communications.
You must not create multiple accounts for abusive purposes, scrape or harvest data from our services without permission, or use automated means to access our services in a manner that violates these terms or our technical documentation. We may take action, including suspension or termination of your account, if we determine that you have violated acceptable use standards. We may also report illegal activity to the appropriate authorities.
Prohibited conduct includes, without limitation: impersonating another person or entity; using the service for any commercial purpose other than your personal use as a subscriber; reverse engineering, decompiling, or disassembling any part of the service except where expressly permitted by law; circumventing any access controls or usage limits; introducing viruses, malware, or other harmful code; or using the service in any manner that could negatively affect other users or the integrity of the platform. We reserve the right to investigate suspected violations and to cooperate with law enforcement where required.
6. Third-Party Trademarks, Airline Names, and Logos
Our services may display or reference names, logos, and other indicia associated with real-world airlines and other third parties. Such names, logos, and indicia are the trademarks or registered trademarks of their respective owners. SimRoster is not affiliated with, endorsed by, sponsored by, or connected with any real airline, aviation authority, or brand owner. Our use of airline names, logos, and related imagery is solely for thematic and entertainment purposes within our flight simulation service. We do not claim any ownership or affiliation with these third-party marks.
Nothing in our services or in these terms grants you any right to use any third-party trademark, logo, or brand. You may not use our service or any content within it to suggest or imply endorsement by or affiliation with any real airline or other rights holder. If you are a trademark owner and believe that our use of your mark in our simulation context is not permitted, please contact us at hello@simroster.com with your concerns. We respect intellectual property rights and will consider good-faith requests in accordance with applicable law.
7. Intellectual Property
Our services, including but not limited to text, graphics, logos, design, software, and the selection and arrangement of content, are owned by us or our licensors and are protected by intellectual property laws. You do not acquire any ownership rights by using our services. You may not copy, modify, distribute, sell, or create derivative works from our content or services without our prior written consent, except as expressly permitted by these terms or by applicable law. The SimRoster name and logo are our trademarks; you may not use them without our prior written permission.
You retain ownership of content you submit to our services. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, display, and process that content as necessary to provide and improve our services. This license continues for a reasonable period after you remove content or close your account to allow for backup and transition. You represent that you have the right to grant this license and that your content does not violate any third-party rights or applicable law.
If you provide feedback, suggestions, or ideas about our services, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our services and related offerings without any obligation to you. We are under no obligation to implement any feedback or to keep it confidential. You waive any moral rights or similar rights in such feedback to the extent permitted by applicable law.
8. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy, completeness, or usefulness of any content on our services. We do not warrant that defects will be corrected or that our services or the servers that make them available are free of viruses or other harmful components.
SimRoster is not affiliated with, endorsed by, or sponsored by any flight simulator, flight simulation software, or platform (including but not limited to Microsoft Flight Simulator, X-Plane, Infinite Flight, or similar products). Our services are for flight simulation and entertainment only. They are not affiliated with, endorsed by, or representative of any real airline, aviation authority, or training organization. Nothing in our services constitutes professional, legal, or aviation advice. You use our services at your own risk. To the fullest extent permitted by law, we disclaim all warranties and assume no liability for any damages arising from your use of our services. See our Disclaimer for additional information.
9. Limitation of Liability
To the maximum extent permitted by applicable law, we and our affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunity, arising out of or in connection with your use of our services or these terms, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.
In no event shall our total liability to you for all claims arising out of or related to our services or these terms exceed the amount you paid us in the twelve months preceding the claim, or one hundred dollars, whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability will be limited to the maximum extent permitted by law. The limitations in this section apply regardless of whether the claim is based on warranty, contract, tort, or any other theory.
10. Indemnification
You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these terms, your violation of any law or the rights of a third party, or any content you submit to our services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense. You will not settle any claim that affects our rights or imposes obligations on us without our prior written consent.
11. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these terms or our services shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration body, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction. You waive any right to participate in a class action or class-wide arbitration. The arbitrator's decision shall be final and binding. Nothing in this section shall prevent either party from seeking relief in small claims court for disputes within that court's jurisdiction.
These terms and any dispute arising hereunder shall be governed by the laws of the jurisdiction in which SimRoster operates, without regard to conflict of law principles. You consent to the personal jurisdiction of the courts of that jurisdiction for the purpose of any proceeding related to these terms or our services.
12. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. If a force majeure event continues for an extended period, we may suspend or terminate the affected part of the service upon reasonable notice where permitted by law.
13. Export Control and Compliance
You may not use, export, re-export, or transfer the service or any portion thereof in violation of any applicable export control or sanctions laws and regulations. You represent that you are not located in, incorporated in, or a resident of any country or region subject to comprehensive sanctions, and that you are not on any list of prohibited or restricted parties. You are responsible for complying with all applicable local, national, and international laws in your use of our services.
14. Severability
If any provision of these terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these terms, which shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' intent, or if that is not possible, severed from these terms.
15. General Provisions
These terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding our services and supersede any prior agreements. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision. You may not assign or transfer these terms or your account without our prior written consent. We may assign these terms without restriction. No agency, partnership, joint venture, or employment relationship is created by these terms.
We may provide notices to you by email, through our application, or by posting on our website. Notices are deemed given when sent or posted. You are responsible for keeping your contact information current. For questions about these terms, contact us at hello@simroster.com. We will respond to reasonable inquiries in accordance with our operational capacity.
No waiver of any term or condition of these terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision. Headings in these terms are for convenience only and have no legal or contractual effect. These terms do not create any third-party beneficiary rights. We may make available translations of these terms for convenience; in the event of a conflict, the English version shall prevail.